Terms of service

Terms & Conditions

Welcome to Kanakshree / Monika Raj. By accessing or using our website www.kanakshree.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Kanakshree is an online store offering artificial jewellery and related products.
By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Descriptions

We make every effort to display product details, images, and prices accurately.
Slight variations in color, design, or finish may occur due to lighting, photography, or screen settings.
Artificial jewellery is delicate by nature; minor irregularities are not considered defects.

3. Pricing & Payment

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
Kanakshree reserves the right to change product prices at any time without prior notice.
Payments are processed through secure third-party payment gateways. We do not store card, UPI, or banking details.

4. Order Acceptance & Cancellation

An order is considered confirmed only after successful payment and order confirmation.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
Customers may request order cancellation before shipment. Once shipped, cancellation is not possible.

5. Shipping & Delivery

Orders are shipped according to our Shipping Policy.
Estimated delivery timelines are approximate and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Kanakshree is not responsible for delays caused by incorrect address or contact details provided by the customer.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy.
Return or refund requests must be initiated within the specified time frame mentioned in the respective policies.
Items must be unused, unworn, and returned in original packaging with tags intact.

7. User Responsibilities

By using this website, you agree:

Not to misuse the website or engage in unlawful activities
Not to attempt to gain unauthorized access to the website or its systems
To provide accurate and complete information during checkout and account creation

8. Intellectual Property

All content on this website, including images, logos, text, graphics, and designs, is the property of Kanakshree.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

Kanakshree shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the value of the product purchased.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in India.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Email: support@kanakshree.in
Website: www.kanakshree.in